You can find product reviews in the following databases:
Product reviews can also be found on the free web.
Click on the links above to learn how to find product reviews in each of the sources listed.
Login to ABI/INFORM Collection.
Enter a product name or category in the search box (e.g., "iphone 14", or "smart TV*" OR "smart television*") and scroll down the page. In the "Document Type" section, select "Product Review."
Login to Business Source Ultimate.
Enter a product name or category in the search box (e.g., "playstation 5", or "washing machine*") and scroll down the page. In the “Document type:” section, check the box next to “Review.”
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Reviews from Consumer Reports, a publication produced by an independent nonprofit member organization that tests and reviews a variety of consumer products, are available from Business Source Ultimate. Reviews (in full text from 1991 to the present) are available from the following link: To search for reviews of a particular type of product, enter its name into one of the blank search boxes on the page. |
Login to Gale Business: Insights.
Click on the Advanced Search link below the search box toward the top of the database’s home page. On the Advanced Search page, enter the name or category of a product into the search box (e.g., "ford focus", or "laundry detergent*") and scroll down the page. Use the drop-down menu in the “by document type:” section to select “Product/service evaluation.”
You can use Google, Bing, etc. to search for product reviews. Enter the name of a product followed by reviews -- for example:
"playstation 5" reviews
Online shopping websites such as Amazon.com can also be used to find product reviews.
Keep in mind, though, that customers’ reviews can be biased; good reviews can be purchased, and bad reviews may have come from a reviewer with a hidden agenda. When possible, then, you should focus on finding independent reviews from professional reviewers.