The UMGC Library provides reference services to meet the research needs of UMGC students, faculty, staff, and other patrons, within the limits of time, staffing, resources, and the professional judgment of those providing the services. The goal of the Library’s references services is to meet patrons’ research/information needs accurately, efficiently, and courteously.
Patron queries are handled on a first-come-first-served basis by instant message, e-mail, and phone during normal reference hours. Appointment requests are accommodated as staffing and time allow.
Reference services may include:
UMGC librarians cannot: