| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | |
| Chat | 24/7 | 24/7 | 24/7 | 24/7 | 24/7 | 24/7 | 24/7 |
| Phone | - | 11am - 4pm | 11am - 4pm | 11am - 4pm | 11am - 4pm | - | - |
| Emails answered | - | 9am - 6pm | 9am - 6pm | 9am - 6pm | 9am - 6pm | 9am - 6pm | - |
| Appointments (Zoom and phone) |
- | 11am - 4pm | 11am - 4pm | 11am - 4pm | 11am - 4pm | - | - |